Privacy policy

Privacy Policy

JamesLamps respects your privacy and is committed to protecting your personal information.

Information we collect:
When you place an order or contact us, we may collect information such as your name, email address, shipping address, billing details, phone number, order details, and payment information.

How we use your information:
We use your information to:
- process and deliver your order
- provide order updates and tracking
- respond to customer support requests
- improve our store and customer experience
- send marketing emails only if you have agreed to receive them
- prevent fraud and keep our store secure

Payment information:
Payments are processed securely through Shopify and payment providers. JamesLamps does not store your full payment card details.

Sharing information:
We may share necessary information with trusted services such as Shopify, payment providers, shipping carriers, and email platforms so we can run the store and deliver your order.

Marketing:
If you subscribe to our email list, we may send you updates, offers, and product news. You can unsubscribe at any time.

Cookies:
Our store may use cookies and tracking tools to improve website performance, analyse traffic, and provide a better shopping experience.

Your rights:
You can contact us to request access, correction, or deletion of your personal information where allowed by law.

Contact:
For privacy questions, contact us at jameslampshelp@gmail.com